Shipping policy
Processing Time
- Orders are typically processed and shipped within 3-5 business days. Custom orders or larger bulk orders may require additional time, and we will notify customers of any delays.
Shipping Rates & Delivery Times
- Shipping rates are calculated at checkout based on destination, package weight, and shipping speed.
- Standard domestic shipping within Australia generally takes 3-7 business days.
- International shipping times may vary depending on the location, typically ranging from 7-21 business days. Customs processing may affect delivery times.
Eco-Friendly Packaging
- In line with our commitment to sustainability, all packaging materials are eco-friendly and made from recycled or compostable materials whenever possible.
Tracking Your Order
- Once your order has been shipped, you’ll receive a confirmation email with tracking information. Please allow 24 hours for the tracking link to become active.
International Shipping and Customs Fees
- Customers are responsible for any customs fees, import taxes, or other charges that may apply once the package reaches their country.
- We encourage customers to review their country's import policies before placing an international order.